| What makes Fruitology different from other fruit stores? |
- Hand-picked selection from premium orchards worldwide
- Air-flown freshness with precision temperature control
- Exclusive access to rare and exotic fruit varieties
- Personalised service and expert fruit knowledge
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| How do you ensure fruit freshness? |
- Direct partnerships with certified farms and orchards
- Controlled environment storage from farm to store
- Daily quality checks and rotation of inventory
- Optimal humidity and temperature maintenance
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| Do you offer delivery services? |
- Currently offering in-store pickup only
- Bulk orders may qualify for special delivery arrangements
- Contact us directly for delivery inquiries
- Same-day pickup available for most orders
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| What are your business hours? |
- Tuesday to Sunday: 9:00 AM - 6:00 PM
- Closed on Mondays and public holidays
- Extended hours available for wholesale customers
- Appointment bookings for bulk orders
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| Can I place orders online? |
- Online ordering is currently unavailable
- Please call or visit our store to place orders
- We're working on implementing online ordering
- Phone orders are processed immediately
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| Do you source organic fruits? |
- Yes, we offer certified organic fruit selections
- All fruits meet strict quality and safety standards
- Transparent sourcing information available
- Seasonal organic options vary throughout the year
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| What payment methods do you accept? |
- Cash and major credit cards (Visa, MasterCard)
- NETS and PayNow for local customers
- Invoice billing for wholesale accounts
- Advance payment required for bulk orders
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| How far in advance should I order for events? |
- Small orders: 1-2 days in advance
- Large orders: 1 week minimum notice
- Bulk orders: 2-3 weeks recommended
- Special requests may require longer lead times
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